Effective Date: 31 July 2026

Welcome to CenterMall (“we,” “our,” or “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and safeguard your information when you visit https://centermall.in (“Website”) or use our services.

By accessing or using our Website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect the following categories of information:

Personal Information

Full Name
Mobile Number
Email Address
Billing Address
Shipping Address
PIN Code
State and Country
Account Credentials
Order History

Transaction Information

When you place an order, we may collect:

Product Details
Order Amount
Payment Status
Transaction ID
Shipping Details

Important: We do not store your debit card, credit card, UPI PIN, CVV, or net banking credentials. Payments are securely processed by our authorized payment gateway providers.

2. Mobile OTP Authentication

To improve account security, CenterMall may use One-Time Password (OTP) verification during registration, login, or account verification.

OTP messages may be delivered through trusted third-party providers such as:

Firebase Authentication
MSG91 (if enabled in the future)
Other authorized SMS service providers

3. Automatically Collected Information

When you visit our Website, we may automatically collect:

IP Address
Browser Type
Device Information
Operating System
Pages Visited
Time Spent on Website
Referring Website
Cookies
Log Files

4. How We Use Your Information

We use your information to:

Create and manage your customer account.
Process and deliver your orders.
Verify your mobile number.
Provide customer support.
Send order confirmations and shipping updates.
Improve our products and services.
Prevent fraud and unauthorized activities.
Maintain website security.
Comply with legal and regulatory requirements.

5. Cookies

We use cookies to:

Remember your login session.
Store shopping cart information.
Improve website performance.
Analyze website traffic.
Personalize your shopping experience.

You can disable cookies through your browser settings, although some Website features may not function properly.

6. Sharing of Information

We do not sell your personal information.

We may share your information only with trusted third parties such as:

Payment Gateway Providers
Shipping & Logistics Partners
SMS OTP Providers
Email Service Providers
Cloud Hosting Providers
Government Authorities (where required by law)

All third-party service providers are expected to maintain the confidentiality and security of your information.

7. Payment Security

Payments are processed through secure third-party payment gateways.

CenterMall does not store:

Credit Card Number
Debit Card Number
CVV
UPI PIN
Net Banking Password

Payment information is encrypted and handled directly by the payment gateway provider.

8. Order & Shipping Information

To deliver your products, we may share necessary shipping information with logistics partners including:

Customer Name
Mobile Number
Delivery Address
Order Details

This information is shared only for order fulfillment.

9. Data Retention

We retain your information only for as long as necessary to:

Complete your orders.
Provide customer support.
Maintain your account.
Comply with tax and legal obligations.
Resolve disputes.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

SSL Encryption
Secure Login Authentication
OTP Verification
Firewall Protection
Limited Administrative Access
Regular Security Updates

However, no method of transmission over the Internet is 100% secure.

11. Your Rights

You may request to:

Access your personal information.
Correct inaccurate information.
Update your account details.
Delete your account (subject to legal obligations).
Contact us regarding privacy concerns.

12. Children’s Privacy

Our Website is not intended for individuals under the age of 18 without parental or guardian supervision.

We do not knowingly collect personal information from children.

13. Third-Party Services

Our Website may use trusted third-party services, including but not limited to:

WooCommerce
WordPress
Firebase Authentication
PhonePe Payment Gateway (or other payment providers)
SMS Service Providers
Shipping Providers
Google Analytics (if enabled)

Each third-party service has its own privacy policy.

14. Legal Compliance

CenterMall complies with applicable laws of India regarding data protection, electronic commerce, taxation, and consumer protection.

If required by law, regulation, court order, or government authority, we may disclose information as necessary.

15. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time.

Changes become effective immediately upon publication on this page.

Users are encouraged to review this page periodically.

16. Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us.

CenterMall

🌐 Website:
https://centermall.in

📧 Email:
support@centermall.in

Consent

By accessing or using CenterMall, you acknowledge that you have read, understood, and agreed to this Privacy Policy.